Effective Date: 27 July 2025
Website: https://belitaproperties.ae
Contact: Muhammad Faiyaz Anis – IT Manager
Phone: +971 56 158 8999
Email: faiyaz.anis@belitaproperties.ae

1. Introduction

Belita Properties LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://belitaproperties.ae, contact us via forms or WhatsApp, or engage with our real estate services.

2. Information We Collect

We may collect the following types of personal data from you:

  • Contact Details: Full name, phone number, email address, nationality
  • Property Preferences: Budget, location preferences, property type (buy/rent/commercial)
  • Technical Information: IP address, browser type, cookies, device type
  • Communications: WhatsApp messages, inquiries, and any chat history with our agents or chatbot

3. How We Use Your Information

We use your personal data to:

  • Respond to your inquiries and provide real estate services
  • Match you with suitable property listings or investment opportunities
  • Send property alerts, promotions, or updates via WhatsApp, SMS, or email
  • Improve our website functionality and user experience
  • Maintain internal records and comply with legal obligations (e.g., AML regulations)

4. Sharing of Your Information

We do not sell or rent your personal data. We may share your information:

  • With verified property developers or landlords when required
  • With our CRM systems (e.g., Zoho) to manage your lead profile
  • With government agencies or auditors when legally required (e.g., RERA, AML compliance)

5. Cookies & Tracking Technologies

We may use cookies and tracking tools (like Google Analytics or Meta Pixel) to:

  • Understand website traffic and improve site performance
  • Retarget ads on social platforms (e.g., Facebook, Instagram)

You can manage cookie preferences in your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data as long as necessary to provide services or as required by law. You may request deletion of your data at any time unless legally restricted.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent to receive marketing communications
  • File a complaint if you believe your data is being misused

To exercise your rights, contact us at:
Phone: +971 56 158 8999
Email: info@belitaproperties.ae

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”